AI Agent Profile
Objectives Handled
42,658
Successful qualification interactions
Successful qualification interactions
Key Objectives
95% successful qualification rate with 89% conversion to scheduled appointments and VISION capabilities to analyse disrepair photos
Successful qualification interactions
Watch a demonstration of the agent's capabilities
UK Housing Law, Disrepair Claim Procedures, Visual Analysis of Housing Conditions, Legal Qualification Standards, Customer Service Protocols
Pre-qualify leads based on ECO4 eligibility
Assess property type, household income, and benefits status to determine scheme eligibility
Collect property information for qualification
Gather data on property age, insulation, heating system, and energy efficiency ratings
Explain ECO4 scheme benefits and processes
Clearly communicate available improvements, funding options, and next steps to prospects
Schedule callback appointments with advisors
Book qualified leads into available time slots for energy efficiency consultations
UK Housing Law, Disrepair Claim Procedures, Visual Analysis of Housing Conditions, Legal Qualification Standards, Customer Service Protocols
Friendly, understanding specialist from Liverpool who empathises with tenant housing issues
Friendly, understanding HDR (Housing Disrepair) claims specialist for lead qualification and appointment booking, available 24/7.
Natural Conversation
Engages prospects with human-like dialogue
Appointment Setting
Books qualified callbacks with advisors
ECO4 Knowledge
Deep understanding of scheme requirements
Personalization
Adapts to each prospect's situation